Demo Admin

Delayed Transaction Updates in App My transaction history takes hours to update. I made three purchases this morning, and none are showing up yet. This used to be instant. Need Help? Our support te...

Notification Settings Not Saving I keep turning off marketing notifications, but they keep turning back on. It’s very frustrating—can someone look into this bug? Need Help? Our support team is avai...

Error Message When Viewing Statements I get an error saying 'Unable to fetch data' when trying to view past account statements. I need one for tax purposes—please fix this. Need Help? Our support t...

Biometric Login Not Working on iPhone Face ID used to work perfectly, but it suddenly stopped recognizing me after the last app update. I have to enter my password every time now. Need Help? Our su...

App Crashes on Login Screen Every time I try to log in, the app crashes immediately after entering my PIN. I’ve tried restarting my phone and reinstalling the app. Please help. Need Help? Our suppo...

Clarification on Tier Benefits I just moved up to Gold status and want to understand what extra perks I get. The app lists benefits, but it’s not clear which ones I’ve already activated. Need Help?...

Points Disappeared from Rewards Account I had over 2,000 reward points last week, but my balance now shows 0. I didn’t redeem anything—can you explain what happened? Need Help? Our support team is ...

Promo Code Not Applied During Sign-Up I entered the promo code ‘WELCOME25’ while creating my account, but the bonus hasn’t shown up. Was there a step I missed? Need Help? Our support team is availa...

Cashback Missing from Statement I made several purchases from your partner merchants, but I don’t see any cashback rewards credited to my account. Can you check if they were properly tracked? Need ...

Referral Bonus Not Received I referred a friend last month, and they opened an account using my link. They've also made a qualifying deposit, but I haven't received the $50 bonus. Please advise. Ne...